transfer of number | iD Mobile Community
Skip to main content
Answer

transfer of number

  • January 25, 2025
  • 4 replies
  • 219 views

Can I speak to someone as I keep getting error message

Best answer by Kash M

Hi ​@nhyder,

Welcome to the Community!

Please can you confirm the error message you are getting?

The link below may help you fix the issue but please get back to us if you still require assistance.

 

Kash

4 replies

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • Answer
  • January 27, 2025

Hi ​@nhyder,

Welcome to the Community!

Please can you confirm the error message you are getting?

The link below may help you fix the issue but please get back to us if you still require assistance.

 

Kash


  • Author
  • New Contributor
  • January 27, 2025

Where is the link


  • Author
  • New Contributor
  • January 28, 2025

We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again.

 

This is the error message I get when I enter my details


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • January 29, 2025

Hi ​@nhyder,

Can you please check the below and let us know if this helps.

 

If you still have issues we can send you a PM to get the number port processed.

 

Kash