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Transferred Number from 3Mobile. Calls working but SMS not been set from the right number.

  • November 5, 2024
  • 1 reply
  • 66 views

I recently transferred my account from 3Mobile did the PAC procedure to keep my number.  All seems to go well but I’ve noticed I am not receiving many SMS messages and when I sent them they are from the number allocated to the SIM prior to PAC transferring my 3mobile number.
The new phone is a Google Pixel 8a.  I’ve checked ‘About Phone’  and the SIM 1 slot show the correct (my old number).    I’ve reset the Network and taking the SIM in and out.  Any ideas?

Best answer by Tom

Hi @mustbebuilt 

 

I’d recommend the following;

 

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • Answer
  • November 5, 2024

Hi @mustbebuilt 

 

I’d recommend the following;

 

 

Tom