Hi ​@aclark  can I just check, what network are you switching your number from?

Transferring my number from Smarty 

That's fine ​@aclark , I just wanted to check it wasn’t iD to iD, as that wouldn’t work.

You should be able to, but it may be best to wait till you’re back, in case there are any issues. Are you out of the country for a while?

Thanks, how long will this take as in the next month I’ll only be in the country for a few hours

Hey there ​@aclark, when porting over to us, you can decide the date. It can be for the next business day if done before 6pm the day before, and completes between 8am-10pm on the date selected. 

You can also select a certain day way in advance if you like. Please fill out the form below to port your number over to us:

https://switching.idmobile.co.uk

Thanks,

Tyler