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Question

transferring number using a PAC code whilst roaming

A
New
 Contributor
  • aclark
  • New
 Contributor
  • 2 replies

I’d like to my number from my old plan to my new ID plan whilst I am out of the country.

i have my PAC code, will the transfer work whilst I am abroad and on roaming or do I need to be back in the UK for the number to successfully transfer?

    5 replies

    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 1225 replies
    • May 23, 2025

    Hi ​@aclark  can I just check, what network are you switching your number from?

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    A
    New
 Contributor
    • aclark
    • Author
    • New
 Contributor
    • 2 replies
    • May 23, 2025

    Transferring my number from Smarty 

    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 1225 replies
    • May 23, 2025

    That's fine ​@aclark , I just wanted to check it wasn’t iD to iD, as that wouldn’t work.

    You should be able to, but it may be best to wait till you’re back, in case there are any issues. Are you out of the country for a while?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    New
 Contributor
    • aclark
    • Author
    • New
 Contributor
    • 2 replies
    • May 23, 2025

    Thanks, how long will this take as in the next month I’ll only be in the country for a few hours

     

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 4126 replies
    • May 26, 2025

    Hey there ​@aclark, when porting over to us, you can decide the date. It can be for the next business day if done before 6pm the day before, and completes between 8am-10pm on the date selected. 

     

    You can also select a certain day way in advance if you like. Please fill out the form below to port your number over to us:

     

    https://switching.idmobile.co.uk

     

    Thanks,

    Tyler

     

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