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travelling abroad

  • January 26, 2025
  • 3 replies
  • 60 views

Will I get I get charged using minutes texts and data whilst on holiday in the Canary Islands?

Best answer by Tyler

You’re very welcome ​@Rampton92!

 

Have a lovely time away :)

 

Thanks,

Tyler

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3 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • January 27, 2025

Hey there ​@Rampton92, you can roam in the Canary Islands like you can at home, and use data, calls and texts as you would in the UK, please see below:

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming

 

If you joined/upgraded on/past 20st June 2023, you will be subject to the 30GB data fair usage policy. If your data allowances is lower than 30GB, your limit will obviously be your normal allowances, please see below:

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

You will need to enable roaming via the iD Mobile app/website and also via your phones own settings to use the phone. Please read the below for instructions on how to get set up:

 

https://community.idmobile.co.uk/community-archive-140/how-to-prepare-your-phone-for-a-trip-abroad-182

 

Thank you,

Tyler

 


  • Author
  • New
 Contributor
  • 1 reply
  • January 27, 2025

I appreciate your help thank you 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • Answer
  • January 29, 2025

You’re very welcome ​@Rampton92!

 

Have a lovely time away :)

 

Thanks,

Tyler