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trouble changing number

  • December 16, 2024
  • 4 replies
  • 102 views
B
New Contributor

Anyone got any advice for changing number when the pac apparently doesn’t work even though I know it’s right?

Best answer by andewhite

This community article might help, ​@beccaejones. 

    This topic has been closed for replies.

    4 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • December 16, 2024

    Have you tried contacting an iD adviser, to submit you pack via the adviser, ​@beccaejones?

    The advisers work until 8pm on weekdays. 

    Forum member (non-iD).
    B
    New Contributor
    • beccaejones
    • Author
    • New Contributor
    • December 16, 2024

    Is that the live chat thing? Can’t get it to load…

    andewhite
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    • andewhite
    • Platinum 
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    • Answer
    • December 16, 2024

    This community article might help, ​@beccaejones. 

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • December 17, 2024

    Hey there ​@beccaejones, we hope the kind advice from ​@andewhite has been able to help, and you’ve been able to contact the live-chat.

     

    Please ensure pop-ups are enabled.

     

    Thanks,

    Tyler

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