Question

Trying to ad a second line

  • 11 June 2021
  • 2 replies
  • 55 views

I need to speak to someone from id too but there's still no live chat. I want to add a second phone for my daughter please. What should I do?


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2 replies

Userlevel 8
Badge +6

Click on the following link:

https://www.idmobile.co.uk/live-chat

 

Then click on “Launch live chat”, Enter your details as requested and once connected to ID Mobiles chatbot type “Agent” and select “Customer services” from the list of available options.

You will then be connected to a live agent.

 

Alternatively just browse the ID Mobile shop and place an order for a new phone here:

https://www.idmobile.co.uk/shop/phones/

 

Or SIM only plan here:

https://www.idmobile.co.uk/sim-only-deals

Userlevel 6
Badge +8

Hi @psclmpiana,

 

Adding another line is basically just taking out a new contract. So if you see a new plan that you’re specifically after, go ahead and purchase it.

 

Or was there something more specific you were wanting advice on?

 

Will

 

 

Why iD Mobile?