I think this is a complete scam and the media needs to be aware, having signed up yesterday via moneysaving expert and now wanting to cancel immediately, there is absolutely no way to do this, via the app, online, any contact centres, the links do no work. You need to have the sim card activated to sign into the app. I think this needs serious media coverage.
Trying to cancel in cooling period
+25Hi
I’m sorry you feel this way, we have multiple channels of contact, such as Facebook, Twitter, Live Chat or even here, on the community.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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