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Community Member
July 1, 2026
Question

trying to set up new phone and keep number on my old phone

  • July 1, 2026
  • 1 reply
  • 9 views

I want to speak to a person about keeping my phone number on an old phone and getting a new number for this phone

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 2, 2026

    Hi ​@JoshH64,

     

    Thanks for getting in touch.

     

    If you'd like to keep your current number on your old phone and have a new number for your new phone, you'll need to take out a new iD Mobile SIM plan for the new device.

     

    Our Sales team can help you with this and discuss the plans available. Please contact them via Live Chat, and they'll be happy to get everything set up for you.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.