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txt re data usage

  • December 3, 2024
  • 3 replies
  • 17 views

I keep getting txt to say I have used 80% of my data but I have only used 2.5 ?

anyone had this ?

Best answer by Karen56

Thanks Nat I have been looking at the plan incorrectly it’s my fault I’m with it now 

thanks for responding x

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3 replies

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  • iD Mobile Employee
  • 2310 replies
  • December 3, 2024

Hi ​@Karen56 

 

Thanks for reaching out to us here on the community. 

 

Can you please confirm how much data is included within your plan?

Do you currently have a spend cap active on the account?

 

Thanks

 

Nat 


  • Author
  • New
 Contributor
  • 1 reply
  • Answer
  • December 3, 2024

Thanks Nat I have been looking at the plan incorrectly it’s my fault I’m with it now 

thanks for responding x


Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • December 4, 2024

Hi ​@Karen56 

 

No worries, please let us know if you need any further assistance.

 

Tom