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UID Missing or incorrect.

R
New
 Contributor

Received link for Apple games after purchasing an iPhone from ID, but when I try to redeem is says 

UID Missing  or incorrect

    3 replies

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • 1376 replies
    • June 2, 2025

    Sorry to hear this ​@rickie20 

    Have you tried via a different browser and/or device(s) at all please?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    R
    New
 Contributor
    • rickie20
    • Author
    • New
 Contributor
    • 2 replies
    • June 2, 2025

    Hi

     

    yes I did try from a different device with the same error

     

    regards

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+13
    • Siân W
    • iD Mobile Employee
    • 1376 replies
    • June 2, 2025

    OK ​@rickie20  thanks for checking

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

    We’ll see you there.
     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


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