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Question

UID Missing or incorrect apple music

  • July 8, 2025
  • 1 reply
  • 14 views
I
Community Member

Just upgraded to the iPhone 16. When I try to redeem the offer for 3 months of Apple Music I have been directed to a page that says UID missing or incorrect. Can I be resent a link to fix this? 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • July 8, 2025

    Hi ​@Innyboi

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there.

     

    Tom

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