UID problem

Forum|Forum|7 months ago
June 22, 2025
3 replies
23 views

BTY
New Contributor

Hi,

I have the same issue while redeeming Apple Arcade today. It says UID error. How can you solve this? It show United States but doesn’t allow me to change it to UK every time I try.

+25

Tom
iD Mobile Employee
Forum|Forum|7 months ago
June 23, 2025

Hi @BTY

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Tom

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B

BTY
Author
New Contributor
Forum|Forum|7 months ago
June 26, 2025

Hi,

its been more than 3 days.. will someone from ID team help?

Like

+24

Tyler C
iD Mobile Employee
Forum|Forum|7 months ago
June 30, 2025

Hey there @BTY, we’re not a live-chat here on social media, and our response times will vary. We will get back to you ASAP. If you require instant responses, please contact our live-chat:

https://www.idmobile.co.uk/live-chat

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.