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Question

UID problem

B
New
 Contributor
  • BTY
  • New
 Contributor
  • 1 reply

Hi,

I have the same issue while redeeming Apple Arcade today. It says UID error. How can you solve this? It show United States but doesn’t allow me to change it to UK every time I try. 

    3 replies

    Tom B
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom B
    • iD Mobile Employee
    • 8408 replies
    • June 23, 2025

    Hi ​@BTY 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    B
    New
 Contributor
    • BTY
    • Author
    • New
 Contributor
    • 1 reply
    • June 26, 2025

    Hi,

    its been more than 3 days.. will someone from ID team help?

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • 4697 replies
    • June 30, 2025

    Hey there ​@BTY, we’re not a live-chat here on social media, and our response times will vary. We will get back to you ASAP. If you require instant responses, please contact our live-chat:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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