Hi, I am unable to access the ID mobile app as I get a ‘sorry your details do not match our records… i am sure that the details I enter are correct. Yesterday I managed to log into it but when l logged out I was unable to log back in. Can anyone help? thank you
Solved
unable to log in
Best answer by WelshPaul
Speak to a live chat agent. They are the only ones who can help you regain access to your online account.
https://idmobile.co.uk/live-chat
Reply.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.