Solved

Unable to login to iD acount

  • 26 March 2019
  • 2 replies
  • 311 views

Hello
i can’t find my login details to log into the site, I have tried going to forgot username and password but I can’t remember my username or password to get my forgotten details
please help
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Best answer by Gregor 26 March 2019, 20:25

Hi @Daza

You can recover your username and password here https://my.idmobile.co.uk/web/cpw/forgot-username/-/forgot/forgotpassword

Only this you need to remember is email address that you used to register to ID. You can check your inboxes to see which one has emails received from them and see if this will let you go to the next step.

Kind Regards
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2 replies

Userlevel 8
Badge +6
Hi @Daza

You can recover your username and password here https://my.idmobile.co.uk/web/cpw/forgot-username/-/forgot/forgotpassword

Only this you need to remember is email address that you used to register to ID. You can check your inboxes to see which one has emails received from them and see if this will let you go to the next step.

Kind Regards
It won't even recognise my e mail address. I must have registered as I have a password for it. In desperation I tried to register again only to be asked for an 8 digit code which I have never seen. Before anyone suggests it, I have only one e mail address

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