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unable to make id mobile calls


Internet says excellent, 5Ghz. Able to connect to internet.

Wi fi calling on.

Unable to make calls using data.

H+ only showing. 

Message states no phone service.

Any remedies. No questions, just answers.

Best answer by Anonymous

Thank you for replying.

I have reset the network. Now showing 4G, which it was at other times, so cannot tell until I try to make a call. While resetting ID lite was briefly displayed. I only get 1 bar displayed on the triangle. No idea what that means, other than it maybe the issue? 

Just adding more info, it may help others. 

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3 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1996 replies
  • July 15, 2024

Morning @Clickey.

Sorry for the delay in getting back to you. Are you still experiencing issues? I’d suggest trying a Network Settings Reset or removing and reinserting your iD Mobile SIM.

Thanks.


  • 0 replies
  • Answer
  • July 15, 2024

Thank you for replying.

I have reset the network. Now showing 4G, which it was at other times, so cannot tell until I try to make a call. While resetting ID lite was briefly displayed. I only get 1 bar displayed on the triangle. No idea what that means, other than it maybe the issue? 

Just adding more info, it may help others. 


Tom B
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8434 replies
  • July 29, 2024

Hi @Clickey 

 

Are you still having issues with this?

 

Does this issue happen everywhere or just in a certain location(s)?

 

Please could you let us know the postcode(s) where you have this issue?

 

Tom