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Question

unable to make/receive calls


iXeno
New
 Contributor
  • New
 Contributor
  • 1 reply

I have an issue as I cannot make/receive calls (I have a nothing phone 1) I am unsure what to do to fix this, It works if I use WhatsApp but not with the base calling service, I checked what would happen with a voice mail which I get a notification if someone calls and leaves a voice mail but that is the extent of it. This is not a major issue as of this moment as I can contact those I need via other routes however I would like to have this fixed sooner than later if possible, this has been going on for 3 days, I have waited incase it was just a general issue on your end.

 

Thank you

3 replies

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  • iD Mobile Employee
  • 340 replies
  • July 3, 2025

Hi ​@iXeno 

 

We’re very sorry to hear this.

 

Have you tried resetting your network settings?

 

Anika


iXeno
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • July 3, 2025

No, but I have sorted it out now all it took to fix it was to power my phone off then back on.

 

I will inform if the issue comes back and doesn't fix again this way in future.

 

Thankyou


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  • iD Mobile Employee
  • 2308 replies
  • July 4, 2025

Thank you for letting us know ​@iXeno 

 

Please get in touch if there is anything we can assist with in the future. 

 

Natalie