Hi,
I recently transferred to ID Mobile but since then I'm unable to receive calls from my other phone number. This number is on the same network I transferred my number from. I can make calls to this number from. My ID mobile phone and send and receive text messages from it.
The number I can't receive calls from is able to call other numbers.
I spoke to provider I transferred from and they done a SIM refresh but it didn't make a difference and then advised I contact ID Mobile which I have done but was told they would look into it as unsure why having this issue with 1 number only.
I have checked and number isn't blocked I just get a beep noise when trying calling l.
Any advise appreciated
