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Question

Unable to receive or make calls and text messages

  • July 20, 2025
  • 1 reply
  • 26 views
S
Community Member

I transferred over to id from three on Friday 18th July and ported my number from three, since the switch over I have been unable to make or receive calls or text messages and I require this to be addressed urgently please

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 21, 2025

    Hey there ​@Smiffy41, sorry to hear that. When you go into phone settings, is your phone number showing correctly?

     

    Also, what phone do you have?

     

    Thanks,

    Tyler

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