Unable to receive or make calls and text messages | iD Mobile Community
Skip to main content
Question

Unable to receive or make calls and text messages

  • July 20, 2025
  • 1 reply
  • 24 views

I transferred over to id from three on Friday 18th July and ported my number from three, since the switch over I have been unable to make or receive calls or text messages and I require this to be addressed urgently please

1 reply

Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 21, 2025

Hey there ​@Smiffy41, sorry to hear that. When you go into phone settings, is your phone number showing correctly?

 

Also, what phone do you have?

 

Thanks,

Tyler