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Question

unable to receive or send messages

  • June 30, 2025
  • 1 reply
  • 36 views
M
New
 Contributor

Hi I am STILL not receiving any text messages nor sending any. I have tried everything for the past 5 days such as removing the SIM card and cleaning, restarting my phone, airplane mode, toggle switch on and off iMessages and FaceTime, still nothing. 
 

I am unable to make doctor phone calls nor receive codes 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4744 replies
    • July 1, 2025

    Hey there ​@Mammie1997, sorry to hear that. When did you begin to have issues with texts, and is it only texts affected?

     

    What’s your full postcode and what phone do you have?

     

    Also, when you go into phone settings, does your phone number show correctly?

     

    Thanks,

    Tyler

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