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Tadge
Active Contributor
Active Contributor
June 30, 2025

unable to redeem apple music offer

  • June 30, 2025
  • 29 replies
  • 180 views

Unable to redeem Apple Music offer 

    This topic has been closed for replies.

    29 replies

    iD Mobile Employee
    July 16, 2025

    Hi ​@Shaqshaq 

     

    Please could you reply to the PM so we can provide a new link?

     

    Anika

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    Active Contributor
    July 16, 2025

    I havnt got any private messages from you.

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    July 17, 2025

    Hey there ​@Shaqshaq, to confirm, we’ve not send you a PM via Community yet?

     

    Thanks,

    Tyler

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    Active Contributor
    July 17, 2025

    Yeah nothing and now this like day three of sorting this out.

    iD Mobile Employee
    July 18, 2025

    Hi ​@Shaqshaq 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Anika

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    New Contributor
    August 14, 2025

    Hi,

    I’m having the same issue, I am unable to redeem Apple Music offer

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    August 14, 2025

    Sorry to hear this ​@Pritpaul2703 

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

    We’ll see you there.
     

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    New Contributor
    August 22, 2025

    I’m unable to redeem appletv offer too

    Kash M
    iD Mobile Employee
    iD Mobile Employee
    August 26, 2025

    Hi ​@andrewsamyt,

    We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

    We’ll see you there.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.