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Tadge
Active Contributor
Active Contributor
June 30, 2025

unable to redeem apple music offer

  • June 30, 2025
  • 29 replies
  • 180 views

Unable to redeem Apple Music offer 

    This topic has been closed for replies.

    29 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    July 1, 2025

    You’re very welcome ​@Tadge.

     

    Kind regards,

    Tyler

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    Active Contributor
    July 6, 2025

    Hey can you help me too?

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    July 6, 2025

    Hey there ​@Shaqshaq, are you having the same issue as above please?

     

    Thanks,

    Tyler

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    Active Contributor
    July 6, 2025

    Yeah and the email link isnt there but i have screenshots to show im applicable and the sales guy said it was available aswell

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    July 6, 2025

    Hey there ​@Shaqshaq, when you say the email link isn’t there, what do you mean by that sorry? You haven’t received the email from us yet?

     

    Thanks,

    Tyler

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    Active Contributor
    July 6, 2025

    Hey ive had a few emails but non of them say anything about the offer. 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    July 6, 2025

    When did you order please ​@Shaqshaq?

     

    Thanks,

    Tyler

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    Active Contributor
    July 6, 2025

    Thursday and the offer was still valid on the website the sales advisor recommended i take screenshots which i did

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    July 7, 2025

    Hey there ​@Shaqshaq, no problem. For the Apple promotions, we will send you an email with these 12-days after your purchase date. If you don’t receive the codes then, please let us know here.

     

    https://www.idmobile.co.uk/apple-subscriptions

     

    Thanks,

    Tyler

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    Active Contributor
    July 16, 2025

    Hey i got the email and clicked the link but it didn’t work.