Unable to refer Apple Music 3 months free | iD Mobile Community
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Unable to refer Apple Music 3 months free

  • June 28, 2025
  • 1 reply
  • 26 views

I can't redeem an offer sent to me via email. The offer was for Apple Music and Apple Arcade free for up to 3 months and when clicking the Redeem button it errors out saying “UID Missing or Incorrect”. Is there a way to fix this issue?

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • June 30, 2025

Hey there ​@Simon Whincup, sorry to hear this. 

 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link:

 

https://community.idmobile.co.uk/inbox/overview

 

Thanks,

Tyler