I have been receiving texts, but have just discovered I can’t send them. I have been with ID since May and rarely use text so I hadn’t realised. Any ideas what’s wrong, I have an IPhone 13.
Solved
unable to Text, but I can receive them
Best answer by Debs McAndrew
I did after finding one of your previous responses. All sorted now. Thank you so much.
This topic has been closed for replies.
+26Have you tried a NETWORK RESET,
Your iOS user guide covers the reset procedures for iPhone devices.
Forum member (non-iD).
1 person likes this
I did after finding one of your previous responses. All sorted now. Thank you so much.
1 person likes this
+24Hi
Welcome to the Community!
Glad to hear that your issue is resolved.
Please get back to us if you require further assistance.
Kash
Hi, I have not been able to send text messages, I am receiving them, but when I try to reply they fail to send. I have tried resetting my network settings but it still doesn’t work. I have also noticed that once I’m connected to wifi the 4G disappears.. is this normal?
So I noticed in my settings under messages send and receive that the number was not the one I am using, it was the number for the SIM card I was issued when I first joined ID Mobile.. (before I ported my number) I called Apple support and they showed me how to remove that number (select it and then hit remove) then I had to click on a blue line that said sign out of Apple ID, when I went out and back into send and receive messages and it was showing my correct number.
have just sent a couple of test messages and seems to be working now
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