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Unable to use ID mobile in house

  • October 14, 2024
  • 2 replies
  • 56 views

Chris Brewer
Community Member

My wife and I use the same phones (IPhones), both using ID Mobile sim’s. However, whilst mine is fine for both incoming and outgoing calls, my wife is unable to make or receive any calls at all. The only option is for her to WhattsApp to make calls. Away from the house her phone is fine. Help please!

Best answer by Tom

Hi @Chris Brewer 

 

Sorry to hear this, I’d recommend the following;

 

 

Tom

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2 replies

  • New
 Contributor
  • 1 reply
  • October 14, 2024

I am getting exactly the same problem, has been happening sporadically for about 3 weeks now.

Seems a bit funny that I have been offered an upgrade and the plan I am on isnt available anymore at the price I am paying


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • Answer
  • October 16, 2024

Hi @Chris Brewer 

 

Sorry to hear this, I’d recommend the following;

 

 

Tom