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unblocking account

  • May 9, 2024
  • 1 reply
  • 53 views
Danny Collinge
Community Member

Hi there, my payments and everything are up to date and my phone is blocked. I can’t make any calls or text or have any data because of this. I also use my phone for work so this is an urgent matter. I hope you can help. Thanks 

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1 reply

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8175 replies
  • May 13, 2024

Hi @Danny Collinge,

Welcome to the Community!

If you have made your payment recently it can take 2-24 hours for the bar to be lifted.

Please get back to us if you are still having the issue and we will PM you.

 

Kash

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