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unlimited data

  • December 1, 2024
  • 1 reply
  • 48 views

Sdavies1976
New
 Contributor

Hi. I've upgraded and was told I would be given unlimited data but it only show 10gb on my account. Can you confirm I have unlimited?

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • December 3, 2024

Hi ​@Sdavies1976 

 

Was this a purchase made over the phone?

 

You’ve likely been given an unlimited data add on, meaning you’d use the 10GB allowance and then go into the unlimited data add on.

 

Tom