Can you confirm I have been upgraded to unlimited minutes as I have received a message you today at 17:20 informing me I have used '80% of the minutes included in your plan'.And will be charged 40p per minute if I exceed my allowance.Is this an error?Should i ignore it?Please let me know.Regards,Tim Harlow

I am also on unlimited minutes and have had the same text a few times over the years but have never been changed anything. I believe it's a technical issue. I just ignored the texts.

Hi @tharlow,Welcome to the Community!I have removed your mobile number as this is a public forum.Have you checked your allowance via the app and your account online?What minutes did you have prior to this? If unlimited it’s likely that you still have unlimited minutes but we can PM you to check.Kash

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