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Unlock old iPhone

  • January 10, 2025
  • 4 replies
  • 65 views

I have an old iPhone SE that is currently locked to ID mobile and i would like to get unlocked. how do i go about doing this?

Best answer by Decembersangel72

Hi ​@tswales 

How do you know it is locked? Have you tried another networks SIM in it?
If you look under Settings > General > About and scroll down, there is a “Network Provider Lock” field.
What does it say here on your iPhone? It should say  “No SIM restrictions”.
iPhones sold on the iD network are unlocked to any UK network already.
As long as it’s a UK network SIM, it should work. This is as of November 2017 iPhones onwards. 

let us know how you get on x

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4 replies

Decembersangel72
Silver Contributor
  • Silver Contributor
  • 292 replies
  • Answer
  • January 10, 2025

Hi ​@tswales 

How do you know it is locked? Have you tried another networks SIM in it?
If you look under Settings > General > About and scroll down, there is a “Network Provider Lock” field.
What does it say here on your iPhone? It should say  “No SIM restrictions”.
iPhones sold on the iD network are unlocked to any UK network already.
As long as it’s a UK network SIM, it should work. This is as of November 2017 iPhones onwards. 

let us know how you get on x


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3719 replies
  • January 11, 2025

Hey there ​@tswales, to see if we can unlock your phone, please contact our live-chat, as it’ll likely need to be raised to our technical team:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


  • Author
  • New
 Contributor
  • 1 reply
  • January 13, 2025

Yes, definlocked, it's an original SE and the settings confirm it's sim locked. I will give the live chat a go


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  • iD Mobile Employee
  • 2066 replies
  • January 14, 2025

Thank you ​@tswales please do let us know how you get on :)

 

Nat