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Unrecognised charges

T
Community Member

I have charges on my bill for rest of the world roaming and I do not recognise them. 

How do I dispute this? 

Best answer by WelshPaul

Hi ​@Tubbs,

It sounds like you may have been charged for roaming while on a ferry, which would be chargeable.

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

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    WelshPaul
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    • WelshPaul
    • Platinum 
Contributor
    • 2735 replies
    • Answer
    • April 21, 2025

    Hi ​@Tubbs,

    It sounds like you may have been charged for roaming while on a ferry, which would be chargeable.

     

    https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • April 22, 2025

    Hi ​@Tubbs,

    Welcome to the Community!

    I hope that the information that ​@WelshPaul provided has helped.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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