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  • December 13, 2024
  • 2 replies
  • 21 views

  • New Contributor

I have not received a response to my question regarding my upgrade. Can I cancel this upgrade and go direct to carphone warehouse?

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • December 13, 2024

The iD online Live Chat service could be the best option in this case, ​@NBQ.  


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • December 13, 2024

Hi ​@NBQ 

 

Please note we’re not a live chat service, we usually won’t be able to respond to questions here within 20 minutes.

 

I’ve replied to your other post.

 

Tom