I can’t go to an online account as my email was earlier registered to my wife. I’ve been notified that I can upgrade as my contract ended in October 2023 and I’m interested in a new plan and hopefully a new handset. How can I do this?
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Best answer by Kash M
Hi
Unfortunately the same email address can’t be added if it’s being used for a different account.
You can try add your plan to the existing account and see if that works.
Kash
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