Anyone know the logic behind a monthly contract being more expensive on an upgrade than a new customer? I’m ready to upgrade, but if I was a new customer I’d get exactly the same deal for £4 per month cheaper. Surely knowing they’re tying me in for another 2 years should be good enough to get the best deal. No number to call them on and I can’t even find an online chat option - I’m sure I’ve used online chat before with ID - is it hiding somewhere?
Solved
Upgrade question
Best answer by MZone
Have you discussed your upgrade options with the iD Telephone Sales team,
Speak to a sales adviser on 020 7139 1397, between 9am - 6pm.
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