I've tried to upgrade my SIM only deal from a 1 month to a 12 month deal. I've gone through the whole process via the app and I got an order number. The app doesn't show any changes yet despite the order being placed a few days ago. Any ideas? I haven't had any emails to confirm either
Solved
upgrade sim only
Best answer by Tom
Hi
Are you still having this issue? It sounds like the order hadn’t been dispatched yet.
Are you sure this was an upgrade and not a new plan?
Tom
+25Hi
Are you still having this issue? It sounds like the order hadn’t been dispatched yet.
Are you sure this was an upgrade and not a new plan?
Tom
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