Skip to main content
Solved

Upgrades


Connella Moore
Community Member

I recently just got a new upgrade (pixel 8) which I now wish I got a different versions to the phone u have (pixel 8 pro). How do I go about changing the phone I currently have for the one I want? Also how do I claim my gifts?

 

Thanks

Best answer by andewhite

Just return the unwanted phone in the contract cooling off period, @Connella Moore

 

View original
This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12459 replies
  • Answer
  • June 4, 2024

Just return the unwanted phone in the contract cooling off period, @Connella Moore

 


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • June 10, 2024

Hi @Connella Moore,

Welcome to the Community!

Unfortunately we can’t exchange contract handsets as they all have different price plans etc.

If you would like a different handset, you can return the handset and place an order for the correct one.

 

Kash