On the app I’m offered a new 12 month contract and recommending 50gb a month rather than the 100gb I’m on now. If I upgrade now it’s asking for my financial details but Id already has these. Will the upgrade ( downgrade really) take place now or when my contract expires?
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upgrading offer
Best answer by MZone
Have you discussed your upgrade options with the iD Telephone Sales team,
Speak to a sales adviser on 020 7139 1397, between 9am - 6pm.
+22Have you discussed your upgrade options with the iD Telephone Sales team,
Speak to a sales adviser on 020 7139 1397, between 9am - 6pm.
Hi
Thank you for getting in touch.
We are sorry for any confusion caused on the app.
Are you logged in and viewing your exclusive offers?
To have this confirmed, we would recommend speaking to the team on 0207 139 1397.
Thanks,
Nat
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