Hello,
I will be roaming outside of the EU for 6 weeks and I don't need my ID Mobile sim-only monthly plan for a month. Is it possible to cancel it for a month and then start the same plan again next month?
I tried using Live Chat but the button won't show up after a few hours of waiting.
My next month starts tomorrow, July 23rd, and I don't want it to start so this is fairly urgent.
Many thanks.
Solved
[Urgent] Can I cancel my plan for a month and restart it next month?
Best answer by PavD
Hi @Tempo
We don't offer pause contracts, the best option would be to cancel and take out a new one when you return. Also, sim only requires 30 days notice. 😪
Personally, I wouldn't recommend it as you would need to give the 30 day notice.
Hope that helps, let me know if you need anything. 😁
View originalWe don't offer pause contracts, the best option would be to cancel and take out a new one when you return. Also, sim only requires 30 days notice. 😪
Personally, I wouldn't recommend it as you would need to give the 30 day notice.
Hope that helps, let me know if you need anything. 😁
This topic has been closed for replies.
Hi @Tempo
We don't offer pause contracts, the best option would be to cancel and take out a new one when you return. Also, sim only requires 30 days notice. 😪
Personally, I wouldn't recommend it as you would need to give the 30 day notice.
Hope that helps, let me know if you need anything. 😁
We don't offer pause contracts, the best option would be to cancel and take out a new one when you return. Also, sim only requires 30 days notice. 😪
Personally, I wouldn't recommend it as you would need to give the 30 day notice.
Hope that helps, let me know if you need anything. 😁
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Hi @Tempo ,
Additionally to@PavD 's advice, you could switch to a lower priced tariff whilst you're away to save a little bit of money and then once you're back, switch to a higher priced plan to suit your needs?
Just a thought as that would be easier than having to leave and sign back up again. :)
Ryan
Additionally to
Just a thought as that would be easier than having to leave and sign back up again. :)
Ryan
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
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