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USA roaming not working and charged twice gor the pleasure!

  • April 8, 2025
  • 1 reply
  • 12 views
R
Community Member

I am having issues with roaming in the USA and been charged twice for the pleasure! How do I get this £40 refunded?

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • April 9, 2025

    Hi ​@russellm74 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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