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USA roaming not working and charged twice gor the pleasure!

  • April 8, 2025
  • 1 reply
  • 2 views

I am having issues with roaming in the USA and been charged twice for the pleasure! How do I get this £40 refunded?

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • April 9, 2025

Hi ​@russellm74 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom