Hi I'm trying to transfer my number from giffgaff to ID. I got a the ID contract but had a month of minutes to use so kept my number on giffgaff. Now I'm ready to switch, I got the pac code and used it on the site area but it said there is something wrong with the information I'm providing. Can you help me with this?
Solved
Using a pac to keep my old number isn't working
Best answer by andewhite
Has your PAC expired
The code is only valid for 30-days.
Maybe a iD Live Chat customer advisor can help process your PAC,
This topic has been closed for comments
+26Has your PAC expired
The code is only valid for 30-days.
Maybe a iD Live Chat customer advisor can help process your PAC,
+24Hi
Welcome to the Community!
We hope that you managed to get in touch with the team.
If you require further assistance, please let us know.
Kash
I tried using pac code that is not expired and all details were correct but it still says it’s not working. Can someone help?
+25Hi
Sorry to hear this, do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
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