Several months ago I switched to ID Mobile from 3 and was allocated a temporary number whilst my new number was ported. I am unable to save my new number to my iPhone. I have tried switching g off iMessage and FaceTime and restarting my phone but this doesn’t work.
After entering my phone number and pressing ‘Save’, nothing happens.
I am using a virtual Sim
No I had a physical sim
+26Assuming you’ve removed the 3 physical SIM from your iPhone, have you tried a network reset on the iPhone with your iD eSIM,
Are you using iOS version 18.3.1 on the iPhone with your iD eSIM?
Yes 18.3.1
Yes physical sim removed.
what will network reset achieve?
+26Okay
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
