HI
Can you please check why Vodafone customers cannot ring or text me.
I have replaced the sim card, tried a different phone, checked blocked contacts and nothing has worked.
I asked this to be investigated a while ago and it never got resolved.
Regards
Adil
Best answer by Michelle H
Hi
We’ll send you a private message on here so that we can verify your details and investigate this issue further.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
Thanks.
Michelle
iD Mobile
Hi
Is it all Vodafone numbers, or just a couple? Is there a certain error message they’re getting when they try to contact you?
Will
Hi,
Its all Vodafone customers, they cannot ring or text me.
when they try to ring me, nothing happens, it just disconnects the call straightaway.
Adil
HI
I can call and text them.
I ported the number to you a long time ago, and I queried this, but nothing came from it.
Can this be fixed or do I need to change numbers? hopefully I don't have to
Regards
Adil
Hi
We’ll send you a private message on here so that we can verify your details and investigate this issue further.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
Thanks.
Michelle
iD Mobile
Hey
We’re sorry to hear you can’t see your messages any more. Please rest assured nothing has been deleted and we’ll be in touch with you via PM shortly.
Thanks,
Jade
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.
