My voicemail says I have no new messages after one has been left. I have checked this by phoning from another phone and leaving a message myself. No notification and just says you have no new messages
Hello
Welcome and thanks for getting in touch.
We are sorry to hear you are experiencing issues with voicemail.
Can you please confirm the make/model of your handset?
Thanks,
Nat
Thank you. We will need to check the service is provisioned correctly.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Nat
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