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voicemail


I’ve turned off voicemail in my plan but it still goes to voicemail if I don’t pick up in time. I don’t want people leaving messages on voicemail. 

Best answer by WelshPaul

I’m guessing you have an iPhone? Turn off live voicemail from within the phone settings.

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2 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
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  • April 29, 2025

Hi ​@Jannicat,

Welcome to the Community!

Have you turned off the voicemail service using the following steps?

-To turn off voicemail, simply log in to your iD app or log in to my account area and select 'services', then toggle voicemail 'off'.

Please also turn off voicemail on your handset settings.

 

Kash


WelshPaul
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  • Platinum 
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  • 2846 replies
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  • April 29, 2025

I’m guessing you have an iPhone? Turn off live voicemail from within the phone settings.