Skip to main content
Question

Voicemail issue

  • March 13, 2025
  • 1 reply
  • 16 views

My custom voicemail message keeps reverting back to the system greeting. I need to re-record it every couple of weeks which is becoming annoying. I presume it’s due to some kind of technical glitch. I’m considering leaving ID Mobile if it isn’t sorted out because I’ve seen other customer’s comments about it. 

1 reply

Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3304 replies
  • March 13, 2025

Hey there ​@Mikeymike, sorry to hear that.

 

How long has this been an issue for?

 

Have you tried disabling and re-enabling voicemail?

 

Thanks,

Tyler