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Question

Voicemail line keeps breaking up

  • July 9, 2019
  • 1 reply
  • 46 views

Bogata
Community Member
I call my voicemail and start to listen to my message and after 1,5 mins the line suddenly breaks and the call is ended. I have 2 messages i would like to listen to but I cannot. If I press button it starts to play the message but still break after 1,5 mins.

Please help!
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1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • July 9, 2019
Hello @Bogata,

Have you tried accessing the voicemail in a different area? It's possible there could be a coverage issue impacting this.

How are you accessing voicemail? Are you dialling from 123 from your iD SIM?

Mohammed