Voicemail says I have no messages, but i do, so where are they?

ca_cha · 2025-06-03T19:33:12+00:00

I’ve had several missed calls since joining ID Mobile but when I check voicemail, it says I have no messages. Now a few people have asked if I received their message, and I’ve checked, but still the voice says no messages. Today I left myself a message: I heard the greeting I recorded, and left a message, so there is definitely a message there, but still the voice says no messages. So where are my messages? I’ve chatted with an agent who said they’d changed something in my account and to turn my phone on and off, which I’ve done. I left myself another voicemail and STILL the voice says no messages. It’s so frustrating. I use my phone for work and not being able to retrieve voicemails is a big issue. Please help!

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