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Voicemail says incorrect number

  • June 3, 2025
  • 1 reply
  • 14 views
Ian Wright
Community Member

My phone rings, and then the voicemail says, “This is an incorrect number”. I have chatted to an online real person who sent me a new sim card but I still have the same problem. Help! 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • June 3, 2025

    Hi ​@Ian Wright 

     

    Sorry to hear this, this is only when someone calls you, you miss it and it directs them to voicemail, correct?

     

    If you pick up the call, you can get that call just fine?

     

    Are you able to call out?

     

    Tom

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