Solved

VTM PAC code isn’t working

  • 13 September 2020
  • 1 reply
  • 14 views

I recently got a PAC code to transfer my number from my vodaphone contract over to ID.  When filling out the form it says that the PAC code shouldn’t start with VTM. I have tried to put in the code without the VTM at the beginning but it says it’s invalid. Do I need to request a new code?

icon

Best answer by Mohammed 14 September 2020, 16:33

Hello @Phoebe,

What this means is, our PAC codes are usually VTM followed by some numbers.

EE is usually TEL followed by numbers (if I’m correct)

Vodafone’s are VUK and then numbers

and so on.

 

So we don’t accept PAC codes from our own network.

You’ll just need to enter the full PAC code you received from Vodafone (including the VUK part).

 

Make sure you have spoken to Vodafone and requested a PAC code from them and not from iD Mobile.

Let us know how you get on.

Mohammed

 

View original

1 reply

Userlevel 7
Badge +9

Hello @Phoebe,

What this means is, our PAC codes are usually VTM followed by some numbers.

EE is usually TEL followed by numbers (if I’m correct)

Vodafone’s are VUK and then numbers

and so on.

 

So we don’t accept PAC codes from our own network.

You’ll just need to enter the full PAC code you received from Vodafone (including the VUK part).

 

Make sure you have spoken to Vodafone and requested a PAC code from them and not from iD Mobile.

Let us know how you get on.

Mohammed

 

Reply