I need help setting up payments that I can control on a fortnightly basis
Vulnerable customer
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Hi
You can set this up by logging into your iD app and setting your payment/direct debit to every 2 weeks.
-Mohsin
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Where in the app can I find this?
Hi
If you would prefer to pay every 2 weeks, this can be done via manual payments in your app, unfortunately, it is not possible for us to change how frequently your Direct Debit is taken.
I hope this helps.
Thanks,
Jade
May I respectfully make a couple of suggestions?e
Before commenting, read the full thread.
Before commenting, don't make assumptions.
Thank you.
Hi
I hope you can accept our apologies for any inconvenience caused here.
If there is anything further we can assist with, please do not hesitate to get in touch.
Thanks,
Jade
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