Apologies if this is not posted in the correct place - I’m trying to checkout online but the basket page does not load once there is an item added to it. It loads ok if it is empty. I’ve tried both on my phone and on my laptop, and have also tried in a private browser window.
+4
Hi
Sorry to hear this, does this happen with multiple different deals or just one?
Tom
Hi, I have been trying on and off all day and cannot proceed to upgrade either, getting the same ‘server error’ message no matter what option I pick.
+3
Hey
Are you still experiencing the issue? If so, try clearing your browsing history and cache.
If you continue to experience the issue, let me know what plans you’re attempting to purchase, and I’ll raise it with our online manager.
Thanks,
Nikhil
Thank you Nikhil, this has resolved my issue.
+7
Hi
Glad to hear that the issue is resolved.
If you require further assistance, please let us know.
Kash
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