My welcome message upon arriving in france states I will be charged £6/minute for calls, £1.60 for a text and over £9/Mb of data, what's going on, I've only had the phone a few days so not a good start.
Solved
Welcome message stating france is not a roaming country.
Best answer by MZone
Did you connect to a ships mobile network by any chance? You need to make sure you are connected to either Societe Francaise Du Radiotelephone, Bouygues, Orange or Free Mobile networks.
+16Hi
You are correct that the use of your phone should be OK for roaming within France.
Have you checked the advice from iD Mobile with regards to this?
https://www.idmobile.co.uk/help-and-advice/eu-roaming
https://www.idmobile.co.uk/help-and-advice/roaming-advice
What phone do you have?
Have you set the ‘Data Roaming’ setting to ‘ON’?
Hope this helps x
+22Did you connect to a ships mobile network by any chance? You need to make sure you are connected to either Societe Francaise Du Radiotelephone, Bouygues, Orange or Free Mobile networks.
OK, so you think the initial message stating the high costs was because the phone connected to the ships network?
+24Hey there
Therefore, we’d simply advise to ensure you’re connected to the regularl French network, as well as setting your bill cap to £0.00, to avoid any charges out of contract altogether.
Thanks,
Tyler
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